Sherman Rachel - Class Acts Service And Inequality In Luxury Hotels - Paperback Grammar Reliable figures about the industry

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Sherman Rachel - Class Acts Service And Inequality In Luxury Hotels - Paperback Grammar Reliable figures about the industryBinding: Paperback Description: Goes behind the scenes in two urban luxury hotels to give a picture of the workers who care for and cater to wealthy guests. This work offers an analysis of what the luxury service consists of how managers organize its production and how workers and guests negotiate the inequality between them. Title: Class Acts Service And Inequality In Luxury Hotels Author(s): Sherman Rachel Publisher: University Of California Press