Calls May Be Recorded for Training and Monitoring Purposes Discworld STUNNING IMAGES: Full-colour photos of

STUNNING IMAGES: Full-colour photos of the recipe help ensure cooking success

How I went from bed to bread and how my Dad went from being a teacher to a baker

'A fascinating concept wonderfully executed

and Crisps (Strawberry-Ricotta Pie

trapped in the chasm between life and death

Calls May Be Recorded for Training and Monitoring Purposes Discworld STUNNING IMAGES: Full-colour photos ofIn a London call centre, Jimmie helps holiday makers with myriad problems, but he is hardly a model employee. He doesn't simply provide customer service to his clients and advice to his colleagues, he gets involved in their fantasies and frustrations, and now he's about to be hauled up in front of the boss. From perfecting his roles as an undertaker and as a clown to performing duties above and beyond his employment contract, he debates the importance